🛍 Patissland: Best Price Guaranteed

At Patissland, we have a clear policy: to offer our customers the best prices on our entire range of pastry products. We are committed to ensuring competitive and accessible prices while maintaining impeccable quality.

We are convinced that our prices are among the lowest on the market, and we go even further by offering you a best price guarantee. If, within a week of your purchase, you find the same product sold at a lower price within a 30 km radius of our warehouse (12 chaussée Jules Cesar 95520 Osny France), we commit to refund the difference under certain conditions.

The Conditions of the Best Price Guarantee

Our commitment is based on specific criteria to ensure a fair and transparent comparison.

1. A lower displayed price at a physical retailer

The price must be verified at a physical store located within a 30 km radius of our warehouse in Osny. We do not take into account prices displayed on online sales sites or e-commerce platforms that do not have a physical point of sale in this geographical area.

2. A strictly identical product

The compared product must be exactly the same:

• Same brand
• Same reference
• Same packaging
  

Any difference, even minimal, between the products will render the comparison invalid.

3. Immediate availability of the product

The compared item must be in stock and immediately available for purchase at the time of comparison. Offers that are on order, pre-sale, or require a waiting period will not be considered.

4. A non-promotional and non-sale price

Only the displayed standard prices are taken into account. One-time promotions, discounts applied to loyalty cards, clearance offers, exceptional discounts, private sales, or special commercial operations cannot be used under this guarantee.

Any incomplete or unverifiable evidence will result in the automatic rejection of the application.

📆 Adhere to a strict seven-day deadline after purchase

Requests must be sent within seven days following the purchase. After this period, no claims will be considered.

🔍 Why does Patissland already offer the best prices?

"We are implementing an optimized pricing policy to ensure some of the lowest prices in the market throughout the year. Our model is based on several pillars:"

• A direct negotiation with brands and suppliers to obtain the best possible rates.
• A supply in quantity that allows us to reduce purchasing costs and pass these savings on to our customers.
• An efficient logistics to minimize ancillary costs and maintain competitive prices.

📩 How to request a refund for the difference?

If you think you have found a lower price that meets all the conditions, you can send us a request by emailing hello@patissland.with by joining:

1. A copy of your Patissland purchase invoice.
2. An official proof of the price displayed at the competitor (invoice, receipt, photo with date and visible address).
3. The exact address of the competing store located within a 30 km radius of Osny.

We will review your request within seven working days and inform you of its approval or rejection after verifying the criteria.

🎯 Patissland: A commitment to quality and transparency

Our best price guarantee reflects our commitment to our customers. We offer competitive rates throughout the year and ensure quality service to meet the expectations of pastry enthusiasts and professionals.

By establishing precise and demanding criteria, we ensure a fair and balanced approach, while preserving our economic model that allows us to offer the lowest prices on the market and an unbeatable loyalty points system.

Trust Patissland, and enjoy the best deals with complete peace of mind.